Shipping Rates

Free shipping is offered for all domestic orders. Orders outside the USA are subject to import charges, taxes, and freight charges, which are the purchaser’s responsibility.

For more information, contact us at support@nobleheritageind.com.

Tracking Information

Once your order is shipped, you will receive a confirmation email with tracking details.

You can track the progress of your order using Shopify's Shop Application or the provided tracking number on the selected courier’s platform.

Address Accuracy

Please ensure your shipping address is accurate and complete to avoid delays or complications.We are not responsible for orders lost or misdelivered due to incorrect addresses provided by customers.

Order Modifications

Any order changes, including shipping address amendments, must be requested within 24 hours of placing the order. Due to the fast processing of orders, we cannot guarantee modifications can be made after this window.

Shipping Delays

While we strive to meet estimated delivery times, occasional delays may occur due to factors beyond our control, such as weather, customs, inventory, or carrier issues.

Returns Policy

Non-Custom Products

We accept returns for non-custom products within 30 days of the purchase date.

All returned products must be in new and unused condition to receive full credit.

Return Process

Contact Us

To initiate a return, please contact us at support@nobleheritageind.com to obtain a Return Merchandise Approval (RMA) number and a return shipping label.

This step is essential to ensure you receive full credit for your purchase.

Exchanges

We offer exchanges on all non-custom items if you are unsatisfied with your purchase.

Return Shipping

Once you have received your RMA number and return shipping label, please follow the instructions provided to send the product back to us.

Refunds and Credits

We will process your refund or exchange upon receiving and inspecting your returned item.

Refunds will be issued using the original method of payment used for the purchase.