Shipping policy

Shipping Policy

Thank you for choosing Noble Heritage Industries! We are committed to providing you with the best shopping experience, including transparent shipping processes. Please review our Shipping Policy below:

Processing Time

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Since we are a custom manufacturing company, orders may take 10-14 business days for Legacy Collection products (ready-made) and 4-6 weeks for custom, made-to-order products to complete before fulfillment. 
  • We will update you on your order status if the initial order status has expired. 

Shipping Methods

  • We offer free shipping for domestic orders, which usually take 5-8 business days.
  • Depending on the product created, expedited shipping options are available for faster delivery.
  • International shipping is available, with delivery times vary based on the destination.

Shipping Rates

  • Free shipping is offered for all domestic orders. 
  • Orders outside the USA are subject to import charges, taxes, and freight charges, which are the purchaser’s responsibility. For more information, contact us at support@nobleheritageind.com.

Tracking Information

  • Once your order is shipped, you will receive a confirmation email with tracking details.
  • You can track the progress of your order using Shopify's Shop Application or the provided tracking number on the selected courier’s platform.

Address Accuracy

  • Please ensure your shipping address is accurate and complete to avoid delays or complications.
  • We are not responsible for orders lost or misdelivered due to incorrect addresses provided by customers.

Order Modifications

  • Any order changes, including shipping address amendments, must be requested within 24 hours of placing the order.
  • Due to the fast processing of orders, we cannot guarantee modifications can be made after this window.

Shipping Delays

  • While we strive to meet estimated delivery times, occasional delays may occur due to factors beyond our control, such as weather, customs, inventory, or carrier issues.

Returns Policy

We want you to be fully satisfied with your purchase. If you’re not completely happy, we offer a hassle-free returns process. Review our Returns Policy.