Refund policy

At Noble Heritage Industries, we are committed to ensuring your complete satisfaction with every purchase. Please review our return policy outlined below:

Non-Custom Products:

  • We accept returns for non-custom products within 30 days of the purchase date.
  • All returned products must be in new and unused condition to receive full credit.

Return Process:

  1. Contact Us:

    • To initiate a return, please contact us at support@nobleheritageind.com to obtain a Return Merchandise Approval (RMA) number and a return shipping label.
    • This step is essential to ensure you receive full credit for your purchase.

  2. Exchanges:

    • We offer exchanges on all non-custom items if you are unsatisfied with your purchase.

Return Shipping:

  • Once you have received your RMA number and return shipping label, please follow the instructions provided to send the product back to us.

Refunds and Credits:

  • We will process your refund or exchange upon receiving and inspecting your returned item.
  • Refunds will be issued using the original method of payment used for the purchase.

Thank you for choosing Noble Heritage Industries. We value your business and strive to provide you with the highest quality products and customer service. If you have any questions or need further assistance, please do not hesitate to contact us at support@nobleheritageind.com.